Getting Started & Account Setup

Supported files and upload limits

What you can upload on each screen, how large it can be, and what to do when a file is rejected.

5 min read · Content updated:

Harmonity reads your documents rather than just storing them, so the accepted formats are the ones it can reliably turn into editable text. Knowing the limits in advance saves a failed upload in the middle of a negotiation.

Supported formats

Not every screen accepts the same formats, because each one does something different with the file.

ScreenAccepted formats
Files.docx, .pdf, .udf
Contract review.docx, .pdf, .udf
Drafting tool.docx, .pdf, .udf
Template Library.docx, .pdf, .udf
Tabular Review.pdf, .docx
AI Assistant attachments.docx, .udf

Size and batch limits

File size
10 MB per file. This applies everywhere, including Tabular Review.
File name
255 characters at most, including the extension.
Files at once
Up to 20 in a single upload in Files. Your plan may set a lower limit, and the message you get names the number that applies to you.

Upload a document

  1. Open Workspace → Files in the sidebar.
  2. Choose the folder the document should land in, or create one first with New Folder.
  3. Select Upload and choose one or more files.
    The Files screen with the Upload and New Folder buttons in the headerSource screenshots show the Turkish interface.
  4. Wait for each file to finish converting. Harmonity extracts the text as it uploads, so a large PDF takes noticeably longer than a DOCX of the same contract.

Common questions

My PDF uploaded but the text is empty. Why?

It is almost certainly a scanned PDF — an image of a page rather than text. Optical character recognition handles these where it is enabled for your deployment. If the text is still empty, upload the original DOCX instead.

Some of my files were skipped during a batch upload.

Files in an unsupported format are skipped and the rest still upload; the message tells you how many were left out. Only .docx, .udf and .pdf are accepted in Files.

My file was rejected outright. What are the likely reasons?

In order of likelihood: it is larger than 10 MB, the extension is not accepted on that screen, the name is longer than 255 characters, the file is empty, or you selected more files than your plan allows in one batch.

Why does Tabular Review not accept UDF?

Tabular Review accepts .pdf and .docx only. Convert a UDF to DOCX first, or run it through a single Contract review instead.

About this guide

Imported from the application Help Center on 23 September 2026. The original content date is preserved. Product workflows and screenshots have not been revalidated against current account permissions and availability.